Shipping Policy

Last updated: October 27, 2026

This policy explains where we ship, how long delivery takes and what happens after you place an order with Fixten Parfums.

Where we ship

We currently ship to addresses within the United States. Because fragrances are classified as limited-quantity hazardous materials, some remote locations and certain APO/FPO/DPO addresses may not be serviceable; if this affects your order, we'll contact you.

Order processing

Orders are processed within 1–3 business days (Monday to Friday, excluding US public holidays). Orders placed on weekends or holidays are processed the next business day. During sales and holiday periods processing may take slightly longer.

Delivery times

Once shipped, standard ground delivery usually takes 3–7 business days. Delivery times are estimates provided by the carrier and are not guaranteed.

Shipping rates

Shipping rates are calculated at checkout based on your address and the items in your cart. Any shipping offers that apply will be shown at checkout before you pay.

Order tracking

When your order ships, you'll receive an email with your tracking number. Tracking information can take up to 24 hours to update.

Address accuracy

Please make sure your shipping address is complete and correct. We're not responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us immediately; we can update the address only before the order ships.

Lost, delayed or stolen packages

If your tracking shows no movement for 7 business days, or shows delivered but you haven't received your package, contact us within 14 days of the estimated delivery date and we'll open a claim with the carrier and help resolve it.